April 30, 2018
Technical Frontiers, Inc. is proud to announce today that it has been officially re-appraised at Capability Maturity Model Integration (CMMI) Level 3 for Development (v1.3) after an independent organization conducted the appraisal last month. In addition, TFI received a CMMI Level 3 for Services (v1.3) appraisal. This world class performance improvement framework was designed by Carnegie Mellon University’s Software Engineering Institute (SEI) and provides the essential elements of effective processes that ultimately improve performance.
CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance.
An appraisal at maturity level 3 indicates the organization is performing at a “defined” Level and has institutionalized both the General as well as Specific process areas of the model. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for Maturity Level 3, is established and improved over time.
“Our goal for achieving CMMI Level 3 appraisal is to validate the maturity of our software development and IT services processes and to demonstrate the level of excellence in our practices to our customers. Achieving both appraisals is unique for a small business in our industry and this significant milestone shows a true commitment for TFI to be more efficient in our operations and more competitive in our marketplace,” said Venkat Reddy, TFI’s President and CEO.
About CMMI® Institute CMMI Institute is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved they are capable business partners and suppliers. For more information about the CMMI Model, click on the link below: http://sei.cmu.edu/cmmi/ Technical Frontiers, Inc. is a Small Disadvantaged Business (SDB) that has provided innovative technology to U.S. government and commercial customers for nearly twenty years. Our expert teams apply Agile methodologies and use state-of-the-art products to achieve your mission goals and deliver breakthrough results. www.technicalfrontiers.com /
Technical Frontiers, Inc. (TFI) received notice that it was awarded the General Services Administration (GSA) new Health Information Technology Special Item Number (SIN) under our GSA Schedule IT 70 contract. This SIN includes a wide range of Health IT services to include connected health, electronic health records, health information exchanges, health analytics, personal health information management, innovative Health IT solutions, health informatics, emerging Health IT research, and other Health IT services.
As a growing small business provider of federal healthcare IT services, this was an important SIN for TFI to obtain. As the healthcare market continues to grow at a rapid pace, this SIN will offer government Contracting Officers the ability to acquire healthcare technology services quickly and efficiently via GSA Schedule 70.The new Health IT SIN will provide the opportunity for TFI to distinguish our Health IT services from other IT related services under existing SINs.
Technical Frontiers, Inc. (TFI) received notice that it was re-awarded the Center for Medicare & Medicaid Services (CMS) Quality Assurance Monitoring (QAM) contract through a sole source award with Arch Systems, LLC. This is the third iteration of this contract which confirms TFI’s key role in the Medicare claims quality monitoring process and the IT systems management of the QAM solution.
Technical Frontiers, Inc. (TFI) received notice that it was awarded the Center for Medicare & Medicaid Services (CMS) Strategic Partners Acquisition Readiness Contract (SPARC). This contract will provide strategic, technical, and program management advice, guidance and support services to CMS to facilitate the modernization of business processes and supporting systems and their operations. These systems will include the Federal Healthcare Exchange and Medicare/Medicaid information technology systems. Other Department of Health and Human Services Operating Divisions (HHS OPDIVS) may place orders under this contract as well.
Technical Frontiers, Inc. (TFI) received notice that it was awarded the General Services Administration (GSA) Mission Oriented Business Integrated Service (MOBIS) Multiple Award Schedule (MAS). TFI was awarded SIN 874 1 – Integrated Consulting Services. GSA’s Federal Acquisition Service (FAS) is improving its Professional Services Schedule offerings. As a first step in this initiative FAS has consolidated its Professional Services Multiple Award Schedule offerings into one Professional Services Schedule. The previous Schedule 874 formally known as MOBIS is now part of this new single Professional Services Schedule (PSS).
The new solution encompasses the same professional services offerings but provides federal customers a more streamlined approach to procuring complex professional services requirements while offering shorter lead times, lower administrative costs, more flexibility, and the ability to retain control of their own procurement.By using PSS, federal agencies can:
Technical Frontiers, Inc. won the 10 year, Indefinite Delivery/ Indefinite Quantity (IDIQ) Task Order Contract from the Department of Health and Human Services’ Program Support Center (PSC). The contract has a $500 million funding ceiling where TFI will provide a broad range of services to include policy assessments/analysis, program assessments, evaluation design studies and data collection, performance measurements, technical assistance/expertise, data analysis and auxiliary support services.
Technical Frontiers, Inc. is proud to announce that it has been officially appraised at Capability Maturity Model Integration (CMMI) Level 3 for Development (v1.3). This world class performance improvement framework was designed by Carnegie Mellon University’s Software Engineering Institute (SEI) and provides the essential elements of effective processes that ultimately improve performance. This significant milestone will allow TFI to be more efficient in our operations and more competitive in our marketplace.
For more information about the CMMI Model, click on the link below:http://sei.cmu.edu/cmmi/
Technical Frontiers, Inc. received additional contract funding to implement an Enhanced Reporting Capability (ERC) for our Quality Assurance Monitoring (QAM) contract for the Centers for Medicare and Medicaid Services (CMS). Under this new task, TFI will design and implement a dashboard of performance metrics for the Medicare Administrative Contracts (MAC) Provider Contact Centers (PCC). The dashboard will present secure, role-based metrics for both CMS and the MACs with easy-to-use drill down reporting and data visualization.
Technical Frontiers, Inc. was awarded new clinical trials work for the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK). Under a subcontract with Sapient Corporation, TFI will provide clinical trial subject matter expertise and consulting to NIDDK’s regional office in Phoenix, AZ. TFI is tasked with an assessment of the current clinical trials environment and systems and will evaluate potential solutions to migrate clinical data from multiple disparate systems to one consolidated platform.
Technical Frontiers, Inc. was awarded a contract with the University of Delaware’s “Bridging Advanced Developments for Exceptional Rehabilitation” (BADER) research program. BADER is a clinical consortium between the University, the Department of Defense and the Department of Veterans Affairs for developing research infrastructures that will ultimately establish evidence-based orthopedic rehabilitation care that results in optimal functioning outcomes for Wounded Warriors. TFI will provide system upgrades and enhancements to their Clinical Trials Database (CTDB) platform. CTDB provides clinical trial data management and informatics services to scientists conducting clinical and translational research. TFI will be upgrading CTDB and its DataMart to the latest National Institutes of Child Health and Human Development’s (NICHD’s) version along with installing the Clinical Trials Survey System (CTSS) and additional reporting utilities.
Technical Frontiers, Inc. was re-awarded the Clinical Trials Database (CTDB) Research Support contract with the Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD). Through this multi-year contract, TFI will provide informatics services for scientists conducting clinical and translational research and provide major software application support for CTDB, the Clinical Trial Survey System (CTSS) and the Clinical Trial Data Mart and Reporting Tool. TFI has assembled an expert team that assists Principal Investigators (PI) with designing and executing clinical and translational research projects and providing program and technical support for the CTDB program as a government Shared Service Provider (SSP) offering to all NIH ICs and other clinical research organizations. TFI was re-awarded the contract based on successful performance enhancing the features and functions of the CTDB platform; expanding CTDB’s use in the NIH intramural community (now 13 other ICs and Centers use CTDB); and launching multiple instances of CTDB in the extramural / academic medical institution marketplace.
Technical Frontiers, Inc. won additional contract work with ACL to stand up the website for the State Health Insurance Assistance Program (SHIP) Technical Assistance Center (TAC). As a subcontractor to the Northeast Iowa Area Agency on Aging (NEI3A), TFI will design, develop, host and maintain the SHIP TAC website www.SHIPTACenter.org. TFI will also develop new products and tools for the national SHIP network to enhance volunteer training and management and outreach to diverse Medicare beneficiaries and their families. TFI will contribute materials to the national SHIPTAC Resource Library, including benchmarking data and lessons learned from monitoring annual performance of all 54 SHIP state and territorial agencies. It also plans to author articles for the website that contain Subject Matter Expert (SME) perspectives on SHIP development, growth and new initiatives.
Technical Frontiers, Inc. was awarded a five year contract from the Administration for Community Living (ACL) for the State Health Insurance Assistance Program – the National Performance Reportprogram. TFI operates SHIP NPR for ACLwho is responsible for periodic and annual reports to Congress on the performance and outcomes of the SHIP program. The SHIP network (3300 local programs across 54 states and territories) provides health insurance assistance and counseling services to 2.5 million Medicare beneficiaries each year. The NPR system includes secure web-based databases for data collection and reporting, a sophisticated method for benchmarking and assessing state performance, user-friendly performance dashboards and data visualizations, and daily technical assistance and training to approximately 15,000 SHIP NPR staff and volunteer users.TFI manages the web-based database system for the NPR data collection and reporting, including the data collection instruments, an online web entry interface, a batch data upload interface, all edit checking and quality control routines, user and agency registrations and security protocols, and extensive reporting capabilities. The NPR Website allows counselors, agencies and State SHIP Directors to report data on their SHIP health insurance counseling activities. Through the ongoing development and support of the NPR system, TFI has enabled SHIPs to establish a foundation for data-driven SHIP assessment, identify training and technical needs to show how program resources were used, and monitor SHIP progress in meeting performance goals and objectives.
Technical Frontiers, Inc. was awarded the contract to automate the application intake process for HCPCS submissions and modifications. TFI will perform HIPAA compliant application development for the standardized coding system (CODIE) reporting health care transactions for HCPCS Level II Code Set for products, supplies and services not included under CPT codes. Additional contract requirements include the integration and interoperability of the CODIE system with the CMS Portal to completely eliminate the current paper submission/modification process.
Technical Frontiers, Inc. was awarded the Clinical Trials Database (CTDB) Research Support contract with the Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD). Through this multi-year contract, TFI will provide informatics services for scientists conducting clinical and translational research and provide major software application support for CTDB, the Clinical Trial Survey System (CTSS) and the Clinical Trial Data Mart and Reporting Tool. TFI has assembled an expert team that assists Principle Investigators (PI) with designing and executing clinical and translational research projects and providing program and technical support for the CTDB program as a government Shared Service Provider (SSP) offering to all NIH ICs and other clinical research organizations.
Technical Frontiers, Inc. was awarded a CMS multi-year contract to develop and implement a comprehensive quality assurance solution at Medicare Provider Contact Centers (PCCs) to independently determine the accuracy, completeness and professionalism of the PPC telephone inquiries through various monitoring techniques. Requirements include system design and rollout for secure audio and visual (PHI/PII) data capture for monitoring MAC customer service representative (CSR) transactions with providers – over 8.7 million calls annually. TFI will implement state-of-the-art voice and text analytic technology standards across 17 MAC contracts encompassing over 26 PCCs for independent validation and empirical, fact-based quality assurance.
Technical Frontiers, Inc. was awarded a multi-year contract from WRNMMC to provide administration service and technical support for their Learning Management System (LMS). TFI will review existing medical training programs at the base for accuracy and suitability for content validation, maintain the online course authoring system and coordinate online training environment and modify/customize training programs to fit the work practices, requirements and culture of WRNMMC. All training enhancements or modifications will be compiled and published as course/document changes in the MaxTrax Learning Management System (LMS).
Technical Frontiers, Inc. was awarded the Centers for Medicare & Medicaid Services (CMS) contract for Independent Verification and Validation (IV&V) of the Comprehensive Error Reporting Tool (CERT) Program. Under this contract, TFI evaluated CERT processes and methods used to measure improper payments in the Medicare fee-for-service (FFS) program and assessed and validated the accuracy, validity and completeness of the improper payment measurement. TFI conduct selected Medicare Administrative Contractor (MAC) site visits to assess processes for timely reporting of overpayment and underpayment adjustments and handling and expediting of CERT appeals leading to TFI recommending best practices, policy enhancements and Error Rate Reduction Plan recommendations.
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